I loved staying at Quebecs, I was here for a solo 訂房網站 and only stayed for one night. Its very boutique, staff at the reception were lovely and professional, explained everything that I needed to know. My room was very spacious and comfortable. Will definitely be booking here again, maybe more than one night next time!
I recently stayed at Quebecs Hotel in Leeds for one night, and I wanted to share my mixed experience. The location was convenient, especially given my unexpected overnight stay due to a train cancellation. The room was clean and had a great location near the train station.
However, I felt a sense of unease during check-in, as my boyfriend and I, both Asian students, seemed to be treated differently compared to other seemingly wealthier guests. It's disheartening to feel this disparity in treatment.
One notable issue was the lack of transparency regarding extra charges. While there was a notice about minibar charges affecting our £50 deposit, there was no mention of additional charges for toiletries. When we requested a toothbrush set, we were given it without any mention of the extra cost. It's not about the money (£7 in total), but the hotel's failure to communicate these charges upfront is disappointing and feels dishonest.
Moreover, being placed on the ground floor, we expected some external noise, but the loud chatting between receptionists and other customers at 9:30 am was quite disruptive. I understand that noise is inevitable, but I believe the hotel should take more care in minimizing morning disturbances, especially for ground floor guests.
I do not think this level of customer service reaches 4-star hotel standards, and I hope the hotel takes steps to enhance the overall guest experience.
Overall, my stay at Quebecs Hotel had its positives, but the issues with transparency and the feeling of being treated unequally left me with a less-than-satisfactory experience. I hope the hotel can address these concerns to improve the overall customer experience.
yuanyuan.
獨自出遊
行政雙人房
入住於2023年09月
3.5
評價於:2023年09月24日
Good hotel but have bad experience. As I arrived at the hotel around 22:00 I booked a suite to have a quiet night but at around 4:00am I was woken up by a loud knocking on the door, I don't know how long he had been there, I was very disturbed to see through the peephole a drunken male in a grey blouse on the floor, he kept screaming and banging on the door next to a person in a pink skirt in front of my door , I was very scared and I called the front desk in a hurry and the front desk kicked him out. But I was mentally damaged, I was woken up at 4am by knocking on the door, I was in the hotel alone as a female and my personal mental state was seriously damaged, however the hotel did not give me any feedback either, this night was the worst night of my stay.
訪客用戶
家庭出遊
俱樂部雙人房
入住於2023年06月
5.0
超讚
評價於:2023年06月26日
Check in was fast and smooth. Very friendly and warm service. However the double bed might be a bit small for two people.
I loved staying at Quebecs, I was here for a solo 訂房網站 and only stayed for one night. Its very boutique, staff at the reception were lovely and professional, explained everything that I needed to know. My room was very spacious and comfortable. Will definitely be booking here again, maybe more than one night next time!
I recently stayed at Quebecs Hotel in Leeds for one night, and I wanted to share my mixed experience. The location was convenient, especially given my unexpected overnight stay due to a train cancellation. The room was clean and had a great location near the train station.
However, I felt a sense of unease during check-in, as my boyfriend and I, both Asian students, seemed to be treated differently compared to other seemingly wealthier guests. It's disheartening to feel this disparity in treatment.
One notable issue was the lack of transparency regarding extra charges. While there was a notice about minibar charges affecting our £50 deposit, there was no mention of additional charges for toiletries. When we requested a toothbrush set, we were given it without any mention of the extra cost. It's not about the money (£7 in total), but the hotel's failure to communicate these charges upfront is disappointing and feels dishonest.
Moreover, being placed on the ground floor, we expected some external noise, but the loud chatting between receptionists and other customers at 9:30 am was quite disruptive. I understand that noise is inevitable, but I believe the hotel should take more care in minimizing morning disturbances, especially for ground floor guests.
I do not think this level of customer service reaches 4-star hotel standards, and I hope the hotel takes steps to enhance the overall guest experience.
Overall, my stay at Quebecs Hotel had its positives, but the issues with transparency and the feeling of being treated unequally left me with a less-than-satisfactory experience. I hope the hotel can address these concerns to improve the overall customer experience.
yuanyuan.
獨自出遊 行政雙人房
入住於2023年09月
3.5
評價於:2023年09月24日
Good hotel but have bad experience. As I arrived at the hotel around 22:00 I booked a suite to have a quiet night but at around 4:00am I was woken up by a loud knocking on the door, I don't know how long he had been there, I was very disturbed to see through the peephole a drunken male in a grey blouse on the floor, he kept screaming and banging on the door next to a person in a pink skirt in front of my door , I was very scared and I called the front desk in a hurry and the front desk kicked him out. But I was mentally damaged, I was woken up at 4am by knocking on the door, I was in the hotel alone as a female and my personal mental state was seriously damaged, however the hotel did not give me any feedback either, this night was the worst night of my stay.
訪客用戶
家庭出遊 俱樂部雙人房
入住於2023年06月
5.0
超讚
評價於:2023年06月26日
Check in was fast and smooth. Very friendly and warm service. However the double bed might be a bit small for two people.
230988****
家庭出遊
行政雙人房
入住於2025年06月
ESPNstar
其他
豪華雙人房
入住於2025年08月
201050****
商務出差
俱樂部雙人房
入住於2024年11月
Ms.Meera
獨自出遊
行政雙人房
入住於2024年04月
Daviedai
夫妻/情侶出遊
豪華雙人房
入住於2024年11月
匿名用戶
夫妻/情侶出遊
俱樂部雙人房
入住於2023年12月
yuanyuan.
獨自出遊
行政雙人房
入住於2023年09月
訪客用戶
家庭出遊
俱樂部雙人房
入住於2023年06月
匿名用戶
商務出差
豪華雙人房
入住於2024年07月
M41966****
商務出差
豪華雙人房
入住於2023年09月
230988****
家庭出遊 行政雙人房
入住於2025年06月
ESPNstar
其他 豪華雙人房
入住於2025年08月
201050****
商務出差 俱樂部雙人房
入住於2024年11月
Ms.Meera
獨自出遊 行政雙人房
入住於2024年04月
Daviedai
夫妻/情侶出遊 豪華雙人房
入住於2024年11月
匿名用戶
夫妻/情侶出遊 俱樂部雙人房
入住於2023年12月
yuanyuan.
獨自出遊 行政雙人房
入住於2023年09月
訪客用戶
家庭出遊 俱樂部雙人房
入住於2023年06月
匿名用戶
商務出差 豪華雙人房
入住於2024年07月
M41966****
商務出差 豪華雙人房
入住於2023年09月